About us
Privacy Policy
HGI are committed to protecting your privacy and the security of your personal information online. The following notice describes our privacy and security policies. By visiting HGI web site, you are accepting the practices described in this privacy statement.

Information that HGI collects it about customers
The information that we gather about customers helps us to enhance and improve the shopping experience of customers at our web site. We receive and store information you have entered on our web site and by any other means. So that we can process and ship your order we require your name, billing address, shipping address, e-mail address, phone number, web site address and credit card details. We use this information to confirm your order and may contact you if we have a question about your order. We may also contact you to verify your credit card information for your protection.

Protect your data
Information about our customers is an important part of our business and we do not sell, distribute or share your information with unrelated third parties. As part of our business operations, we do use agents, other companies and individuals to perform functions on our behalf, such as fulfilling orders, processing credit card payments, delivering packages and providing customer service.

Secure your payment and credit Details
We realise the sensitivity of the information that you provide us with at HGI and make every effort possible to secure and protect your personal and credit card information. When you submit an order at our online store we use Secure Sockets Layer (SSL 128-bit) encryption to transmit your credit card number directly to the bank in real time, making it completely unreadable as it travels over the Internet and impossible for anyone to intercept and read ,OR we redirect you one of our merchant websites that we dealed such as Moneybookers, 2CO and PayPal .

We do not store any of the credit card details you submit at all, providing you with additional security over other online merchants. Furthermore we do not store the Security Code (CCV) that you submit within our ordering process. This CCV code allows us to confirm you are the card holder of the associated credit card.

Using Cookies
Yes, we use cookies to help us identify you when you visit our online store, login to customer area and when you use our live help service we use cookies to maintain active unique support sessions.

Contact information
While we have made every attempt to make this privacy statement as clear as possible, if you have any further questions about it, please contact us at:
Address : Republic Arabia of Egypt ، Qena ،Qism Qena
Sales E-mail : sales@hgicom.com
Support E-mail : support@hgicom.com